Appreniversity

Privacy Policy

Privacy Policy

Effective Date: 17 January 2025

Welcome to Appreniversity. Your privacy is important to us, and we are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website or services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

Students:

  • Identity Information: Name, date of birth, and gender.
  • Contact Information: Email address and phone number.

Mentors:

  • Identity Information: Name, date of birth, address, gender, and passport details.
  • Contact Information: Email address and phone number.
  • Financial: Bank details (Sort Code & Account number).

For Both Students and Mentors:

  • Technical Information: IP address, browser type, and device information.
  • Usage Data: Information about your interactions with our website (e.g., pages visited, time spent).
  • Cookies: Information collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our mentoring services.
  • To process payments securely.
  • To schedule and facilitate mentoring sessions.
  • To manage payroll for mentors and other team members.
  • To improve, customise, and enhance our services.
  • To communicate with you regarding updates, offers, or support.
  • To comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Necessity: To provide our services to you.
  • Legitimate Interests: To improve our services and ensure website security.
  • Consent: When you explicitly agree to receive marketing communications.
  • Legal Obligation: To comply with applicable laws.

4. Sharing Your Information

We may share your personal data with trusted third-party service providers to help us deliver, maintain, and improve our services. These include, but are not limited to, providers of:

  • Email communication services.
  • Payment processing services.
  • Session management tools.
  • Payroll and accounting software.
  • Website hosting and domain management services.

All third parties are required to comply with applicable data protection laws and are only permitted to process your data for the purposes specified in this policy.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to track and personalise your usage. Types of cookies we use include:

  • Essential Cookies: For website functionality.
  • Analytics Cookies: To analyse user behaviour and improve services.

You can manage or disable cookies through your browser settings, but this may affect certain website features.

6. Data Transfers

If we transfer your personal data outside the UK, we ensure that adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data, subject to legal requirements.
  • Restriction: Restrict the processing of your data under certain circumstances.
  • Objection: Object to data processing based on legitimate interests.
  • Portability: Receive your data in a machine-readable format or transfer it to another organisation.

To exercise these rights, contact us at info@appreniversity.co.uk.

If you are dissatisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

9. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal data.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

12. Contact Us

For any questions, concerns, or requests regarding this privacy policy, you can reach us at: